Get In Touch

Start with a
clear assessment.

Tell us what concerns you and what you hope to understand. After your first message, our team can explain how to share the photos needed for a preliminary review.

Main Office Information
Our Main Office
Emin Ali Paşa Caddesi No:43, Kadıköy, İstanbul
Response Time
As soon as possible — weekdays & weekends
Follow Pure Line
Working Hours
Monday – Friday 09:00 – 18:00
Saturday 10:00 – 15:00
Sunday Closed
Online Consultations 7 days · by appointment
By Appointment Only

Visits are by appointment only. Consultations and procedure dates are arranged in advance so that one scheduled case receives the medical team’s full attention.

Tell us about
your case.

This form starts the conversation and does not accept photo uploads. After you submit it, our team can explain how to share clear images of your hairline, temples, crown, and donor area.

If Dr. Demir’s medical assessment indicates that surgery is not the right step, you will be told clearly.

Thank you for your enquiry.

Our team will review your case and get back to you as soon as possible. For a faster response, please contact us on WhatsApp.

Consultation & Procedure Location
Emin Ali Paşa Cd. No:43
Kadıköy/İstanbul
Suadiye
By Appointment
Common Questions

Before you reach out,
here are the answers we give most often.

Do I need to visit Istanbul for a consultation first?
An initial photo or video case review can often be arranged remotely. It is preliminary: final suitability and the treatment plan require clinical assessment, and the team will tell you if an in-person evaluation is needed before scheduling.
How quickly will the team respond to my enquiry?
Every message is reviewed personally by the Pure Line patient relations team. Medical questions and case details are referred to Dr. Demir for clinical input where appropriate. You will receive a substantive response, not an automated reply.
Does an online assessment confirm that I am suitable?
No. A photo or video review can guide the first conversation, but it is not a diagnosis and does not guarantee suitability, graft numbers or an outcome. The final plan is confirmed after clinical assessment.
What should I send with my first message?
Start with your hair loss history, relevant health information and goals. This form does not accept files; after your message, the team can provide the appropriate way to share top, front, side, crown and donor-area photos.
Do you assist with travel and accommodation?
Yes. We work with a small number of trusted partners for accommodation close to the medical location, and can advise on airport transfers and logistics in Istanbul.
Is it possible to speak with past patients?
With their consent, we can connect you with former patients who have agreed to speak openly about their experience at Pure Line.
Authorized Intermediary Organization

Authorized for international health tourism coordination

Pure Line is the public-facing brand of PURE GROUP SAĞLIK TURİZMİ TİCARET LİMİTED ŞİRKETİ. International patient coordination is provided under the PURE LINE TRAVEL AGENCY trade name, holder of the Republic of Türkiye Ministry of Health International Health Tourism Authorization Certificate No. AK-1633 for intermediary services.

International Health Tourism Authorization Certificate No. AK-1633 for Pure Line Travel Agency and Pure Group Sağlık Turizmi Ticaret Limited Şirketi
Review My Case
WhatsApp